Return Policy

Returns & Refunds:

Can I return coffee products?

Unfortunately, we are unable to accept returns on coffee due to its perishable nature. However, if you experience any problems with your coffee or if there are errors with your order, please contact us directly and we will review for a partial or full refund on a case-by-case basis. 

Can I return or exchange items damaged in transit? 

Yes! The quality of our product is extremely important. Please provide a photo of the damaged item to pass along to our shipping department. In addition, if the box is damaged, a photo of that will help us to communicate with our shipping partners. Please provide the original order number and the best return address.